
Head size, shape & position
The head is not square to the camera, so the face is not centered and frontal.
Fix: Face the camera straight on, keep the head level, and leave room for a proper crop.
Passport photo examples
Use these examples to spot problems before you upload: pose, expression, glasses, background, lighting, shadows, red-eye, face obstruction, and gaze.
Check my passport photo
Set the phone at eye level, face the lens directly, and use the framing guide before you take the photo.
How to take a good passport photo →
The head is not square to the camera, so the face is not centered and frontal.
Fix: Face the camera straight on, keep the head level, and leave room for a proper crop.

An open mouth, visible teeth, or exaggerated expression can fail the photo check.
Fix: Use a relaxed face with both eyes open and the mouth gently closed.

Glasses can hide the eyes, and U.S. passport and visa photos normally require removal.
Fix: Take the photo without glasses unless you have a documented medical exception.
Religious or medical head coverings may be allowed when the full face stays visible, so this category needs careful review.
Fix: Do not treat religious or medical coverings as ordinary hats; make sure the face is clear and follow the application instructions.

Everyday hats and caps are not allowed in U.S. passport photos.
Fix: Remove caps, uniforms, camouflage, and casual headwear before taking the photo.

Uneven or dim light can hide facial detail and distort natural skin tone.
Fix: Use soft light from the front and avoid strong side light or backlight.

Shadows on the face or background make the photo harder to verify.
Fix: Move away from the wall and use diffused light so the background stays clean.

A textured, cluttered, or object-filled background does not meet the plain-background rule.
Fix: Use a plain white or off-white background with no visible objects or texture.

Red-eye changes how the eyes appear and is rejected for U.S. passport photos.
Fix: Use diffused lighting or red-eye reduction while taking the photo, not after editing.

Hair, glasses, or accessories that block the eyes or face can cause rejection.
Fix: Keep both eyes and the full face visible from chin to forehead.

The photo must show a direct full-face view with both eyes toward the camera.
Fix: Look directly into the lens and keep the head level.
Baby photos still need only the child visible, with no hands, car seats, or other people.
Fix: Lay the baby on a plain sheet and crop out every support object or helper hand.